I’ve had my Palisade serviced here on several occasions, and David on the service team is absolutely phenomenal! He truly cares about his customers and goes above and beyond to help. He makes you feel like a friend every time you come in. He’s professional, straightforward, and always takes the time to make sure you’re taken care of. Thank you, David, for consistently providing such excellent service!

Easy and convenient. Happy to work with Michael Nunez. Don't have anything more to say.

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We got an excellent price on our vehicle. Customer service was TERRIFIC! We would definitely recommend and shop there again next time. Stephanie in Sales was amazing, and Eli was honest on the financial end. Don’t hesitate to buy a car there.

Great Crew

They are running some special that they advertise to get you in the door, but they refuse to give you details on how it works or anything. There is no transparency on pricing, and they just want to push you to a desk and treat you like a number so they can push you out the door. I just wanted to look at cars on the lot to see if I even liked anything, but the second I stepped out of my car, I had an overbearing salesman who treated me like a number. I wouldn't suggest wasting your ... Read More

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Google - Oct 25, 2026

They are running some special that they advertise to get you in the door, but they refuse to give you details on how it works or anything. There is no transparency on pricing, and they just want to push you to a desk and treat you like a number so they can push you out the door. I just wanted to look at cars on the lot to see if I even liked anything, but the second I stepped out of my car, I had an overbearing salesman who treated me like a number. I wouldn't suggest wasting your time on a company who baits and switches people to get in the door. I went down to Carmax and bought a car from someone who was patient enough to listen to what I wanted. I will never be back to this dealership and would advise others to stay away as well.

Truly great dealership. They go above and beyond for the customer, which is very unusual for a dealership. I highly recommend them. No pressure, they were looking to meet our needs! Also, kudos to our salesman, Mike Nunoz. He went the extra mile, for sure.

What i was told and when I finally made the time to go over there was 2 different deals I want out of a car they brought a new one around no no there was no rebates or anything unless I took the car they wanted me to take!! Nope

I had a super great experience at this dealership. I’m a retired 33 years ex car girl and they treated me with so much respect. I was in and out within an hour. From the BDC department with Kristin, to the Sales manager Brandon Clugh, then my fabulous Sales people Gala Rice and Hayden together they made this experience Unbelievably stress-free and efficiently fast. Then we met Brandon Nicholson in finance who finished off the papery with no bumps or surprises. Thank you, Hunter Subaru for having all of these Qualified people on your staff. I’ve already referred somebody ... Read More

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Google - Oct 7, 2026

I had a super great experience at this dealership. I’m a retired 33 years ex car girl and they treated me with so much respect. I was in and out within an hour. From the BDC department with Kristin, to the Sales manager Brandon Clugh, then my fabulous Sales people Gala Rice and Hayden together they made this experience Unbelievably stress-free and efficiently fast. Then we met Brandon Nicholson in finance who finished off the papery with no bumps or surprises. Thank you, Hunter Subaru for having all of these Qualified people on your staff. I’ve already referred somebody to your dealership.

Never would do business with them.Very incompetent service dept.All excuses.Bought a useless warranty.Told me to bring truck there for tech to ride along.No tech available.And the other service manager or whatever he was wasn't there.how convenient.Look at Facebook and read experiences from others.Repeat pattern.dirty players and lie.

Asheville Hyundai Dealership is by far a good and professional dealership. I will recommend my family and friends to buy from Asheville Hyundai Dealership.

Hyundai of Asheville is a great company to do business with. My Sales person was exceptional. They treated me with respect and kindness.

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This was the best car buying experience I’ve ever had. I usually avoid dealerships and use Carvana because I have had so many negative dealership experiences but the folks here were fantastic. Friendly, not pushy at all, and went above and beyond to make things convenient for me. Ezzie and Blake in particular were amazing to work with. 10/10!

5 Justin was very professional, polite & patient with me while helping me to get in the vehicle I wanted.

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Friendly and professional service department.

Dishonest, uncool and poorly informed. Also they will not stop spamming me

I always have a positive experience at Hyundai of Asheville. All the people I've encountered there are great- very customer-oriented. I am very disappointed, however, in Hyundai because when my transmission failed in my 2020 Kona at 50,000 miles, it was still under warranty (100,000 miles), but the warranty on the replacement is not for another 100,000 miles; so I feel I will have to trade my cat before I hit 100,000 miles and I was not planning on doing that. I do understand the newer Konas do not have the double clutch transmission, but I am stuck with mine.

One of the worst Parts departments in Asheville order parts supposed to be in there in a couple of days ends up being a week when you go to pick it up they've already sent it back. Have had to order parts for my Hyundai from other dealerships, even ship to me quicker than this place. They probably don't care but they've lost $1,100 in 3 months. And total is

Very inviting without the sense of feeling pressured or overwhelmed. Friendly, comfortable, clean. It honestly felt like visiting family away from home.

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Loved dealing with Hyundai of Asheville! Matt, thank you for being a great salesman!

Most rude and awful experience. If you are fem presenting person, do not go here. I was immediately met with a condescending tone, and was met with rudeness. Saw a gentleman in front of me treated with respect and kindness so I was super put off by the absolute switch when it was my appointment time. Also when asking question for clarification on certain things I was not given answers, was just responded to in the most condescending tone. I was there to get an active recall and a warranty issue fixed but instead tried roping me into more unnecessary ... Read More

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Google - Aug 27, 2026

Most rude and awful experience. If you are fem presenting person, do not go here. I was immediately met with a condescending tone, and was met with rudeness. Saw a gentleman in front of me treated with respect and kindness so I was super put off by the absolute switch when it was my appointment time. Also when asking question for clarification on certain things I was not given answers, was just responded to in the most condescending tone. I was there to get an active recall and a warranty issue fixed but instead tried roping me into more unnecessary things on top of not helping with the issues at hand. Very disappointing as it is already a scary experience going to male dominated areas as a fem person.

Google Review — Hyundai of Asheville, Asheville NC I’m leaving this review because I want other customers considering. Hyundai of Asheville in Asheville, NC** to know about my recent experience with both the service and sales departments. SERVICE DEPARTMENT: I brought my 2015 Hyundai Sonata Hybrid to Hyundai of Asheville because I already knew I had a coolant leak. I paid **$160.50 for the diagnostic inspection**. I was told the electric water pump was leaking and was given a $2,283.23 repair estimate**. I asked for the **part number** so I could compare the repair and pricing with other shops. I was told they ... Read More

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Google - Aug 25, 2026

Google Review — Hyundai of Asheville, Asheville NC I’m leaving this review because I want other customers considering. Hyundai of Asheville in Asheville, NC** to know about my recent experience with both the service and sales departments. SERVICE DEPARTMENT: I brought my 2015 Hyundai Sonata Hybrid to Hyundai of Asheville because I already knew I had a coolant leak. I paid **$160.50 for the diagnostic inspection**. I was told the electric water pump was leaking and was given a $2,283.23 repair estimate**. I asked for the **part number** so I could compare the repair and pricing with other shops. I was told they didn't have the part number. The paperwork I received basically just stated that coolant was leaking from the electric water pump, which didn't give me much information to shop the repair. I was also told the repair would take approximately three days. I asked about a loaner because this is my daily vehicle and was told they didn't have loaners available anymore. However, Hyundai of Asheville's own website advertises loaner vehicles**. Customers should ask about actual loaner availability before leaving their vehicle for a multi-day repair. Another thing customers should know: in my previous experience with this same Hyundai dealership, when I paid for an inspection and then had the recommended work performed there, the inspection fee was not charged separately. That was not the case this time. I was charged the **$160.50 diagnostic fee**. Policies can change, but I recommend asking about this **before authorizing a diagnostic** and comparing prices with other repair facilities before committing to a major repair. SALES DEPARTMENT: I was also seriously interested in a 2021 Genesis GV80 3.5T AWD Hyundai of Asheville had for sale. I was prepared to buy it if we could reach the right deal with my Hyundai as a trade. After I contacted the salesperson this morning, **the manager personally called me around 11:20 AM**. I explained that I wanted to discuss getting a better trade value and see what could be done on the GV80. He told me he would personally look at my trade, see what he could do, and said it might be worth coming in. **He scheduled me for 2 PM.** I drove to the dealership specifically for that appointment. When I arrived, the salesperson I had been dealing with came out with another representative and told me he was too busy. I explained that I was there to meet with the manager at 2 PM. I was then approached about other vehicles, but I explained that I was specifically interested in the GV80. I was then told the GV80 had sold that morning. I completely understand that a vehicle can sell. That's not my complaint. **My complaint is that nobody called me before I drove to the dealership for an appointment that the manager himself had scheduled, even though they knew exactly which vehicle I was coming to discuss.** I later called and confirmed that the GV80 was indeed sold. A simple phone call would have saved me the trip. I have previously had better experiences with Hyundai of Asheville, which makes this especially disappointing. **My advice to customers:** Before using the Hyundai of Asheville service department, ask exactly what the diagnostic fee covers, whether it is credited toward repairs, what diagnostic information you will receive, and whether a loaner is actually available. For major repairs, compare prices with other shops. If you're traveling to the dealership for a specific vehicle, **confirm that the vehicle is still available immediately before leaving home.** After this experience, I will be taking my business elsewhere and recommend that other customers carefully compare their options before doing business with Hyundai of Asheville.

Absolutely come to Asheville of Hyundai Weather you’re getting new cars or used cars Especially go to Mike (SalesMan) he took great care of me super friendly and open to any questions comments or concerns as well as Patient they will really go above and beyond for you to be satisfied in yorue purchase

Quick and efficient The experience was amazing. Everyone waa nice and knowledgeable. The experience was amazing. Everyone had a positive attitude and they were knowledgeable and efficient.

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Unfortunately, my experience with this dealership was extremely disappointing. The salesperson, Ben, gave me information about the features included with a Tucson Hybrid SEL Convenience that I later discovered was inaccurate. Because I was told another customer was also interested in the vehicle, I felt pressured to make a quick decision based on those assurances. The presentation of the vehicles was also disappointing. Ben showed me new cars that were visibly dirty, including drips inside the doors and marks on the light-colored interiors. When I commented that it was a turnoff to consider buying a new vehicle that already looked ... Read More

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Google - Aug 19, 2026

Unfortunately, my experience with this dealership was extremely disappointing. The salesperson, Ben, gave me information about the features included with a Tucson Hybrid SEL Convenience that I later discovered was inaccurate. Because I was told another customer was also interested in the vehicle, I felt pressured to make a quick decision based on those assurances. The presentation of the vehicles was also disappointing. Ben showed me new cars that were visibly dirty, including drips inside the doors and marks on the light-colored interiors. When I commented that it was a turnoff to consider buying a new vehicle that already looked dirty, Ben told me the service employees were supposed to wear gloves but did not always do so. That did not inspire confidence in the dealership’s attention to detail. I had not picked up or taken the vehicle home, but I had already signed the purchase contract when I discovered it was missing several features I had specifically asked about. I returned to the dealership and met with Ben and a manager to discuss what had happened and review my options. During that conversation, the inconsistencies in the information I had been given became apparent. Despite the circumstances, the dealership attempted to move me into a more expensive vehicle without offering any discount or other consideration. I ultimately had the contract unwound and walked away. I’m very glad I did. I left and went directly to another dealership, and my experience with Hunter Hyundai was amazing. They treated me with respect and helped me purchase the Tucson Hybrid Limited I actually wanted at a reduced price and an excellent interest rate. The difference between the two dealerships was night and day. Based on my experience, I strongly recommend Hunter Hyundai instead.

Unfortunately, my experience with this dealership was extremely disappointing. The salesperson, Ben, gave me information about the features included with a Tucson Hybrid SEL Convenience that I later discovered was inaccurate. Because I was told another customer was also interested in the vehicle, I felt pressured to make a quick decision based on those assurances. The presentation of the vehicles was also disappointing. Ben showed me new cars that were visibly dirty, including drips inside the doors and marks on the light-colored interiors. When I commented that it was a turnoff to consider buying a new vehicle that already looked ... Read More

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DealerRater - Aug 19, 2026

Unfortunately, my experience with this dealership was extremely disappointing. The salesperson, Ben, gave me information about the features included with a Tucson Hybrid SEL Convenience that I later discovered was inaccurate. Because I was told another customer was also interested in the vehicle, I felt pressured to make a quick decision based on those assurances. The presentation of the vehicles was also disappointing. Ben showed me new cars that were visibly dirty, including drips inside the doors and marks on the light-colored interiors. When I commented that it was a turnoff to consider buying a new vehicle that already looked dirty, Ben told me the service employees were supposed to wear gloves but did not always do so. That did not inspire confidence in the dealership’s attention to detail. I had not picked up or taken the vehicle home, but I had already signed the purchase contract when I discovered it was missing several features I had specifically asked about. I returned to the dealership and met with Ben and a manager to discuss what had happened and review my options. During that conversation, the inconsistencies in the information I had been given became apparent. Despite the circumstances, the dealership attempted to move me into a more expensive vehicle without offering any discount or other consideration. I ultimately had the contract unwound and walked away. I’m very glad I did. I left and went directly to another dealership, and my experience with Hunter Hyundai was amazing. They treated me with respect and helped me purchase the Tucson Hybrid Limited I actually wanted at a reduced price and an excellent interest rate. The difference between the two dealerships was night and day. Based on my experience, I strongly recommend Hunter Hyundai instead.

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Helpful and cooperative. Awaiting parts They worked on the problem well and reported what was needed. Also, helpful in dealing with my daughter.

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Great Sales Team, Very nice dealership

Windshield replaced, Katelynne went the extra mile to help. No Just 5 more words, dumb bot.

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Service was done very quickly and efficiently as usual. Been using them for 3 yrs with excellent results. Prices are reasonable vs outside repair shops

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My 2023 Tucson was recently serviced. Several weeks later a notice flashed up on my display saying that the car was due for the next service in MINUS 1,500 miles! It would appear that the service department forgot to reset the device as they should have. I called them to ask for them to reset the display to show the correct time and/or distance to the next service point and I was told that I HAD to come into the store for that. It is inconvenient for me to drive from my home to the store and back, let alone the ... Read More

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Google - Aug 12, 2026

My 2023 Tucson was recently serviced. Several weeks later a notice flashed up on my display saying that the car was due for the next service in MINUS 1,500 miles! It would appear that the service department forgot to reset the device as they should have. I called them to ask for them to reset the display to show the correct time and/or distance to the next service point and I was told that I HAD to come into the store for that. It is inconvenient for me to drive from my home to the store and back, let alone the cost to me for gas etc. If I the location of my vehicle can be traced on the internet I have to believe that the service notices can also be changed remotely. I find the technical inability and the imperious manner in which I have been handled in this matter is a strong deterrent for me to consider where I buy my next car.

Pleasure to do business with. Ask for Matt he'll work to get you the best deal.

The hyundai accent I bought has a GDI engine it burns through oil i wish the sales man told me this its a 2019 less than 100k . Yes I should have done more research so mostly my fault. Feel free to look it up. They say a carbon clean fixes that it did for a short period of time that was $600 BUCKS. not sure if all the models have the GDI engine but if it does do not buy it.

Great place to buy a car.

Michael Nunez was a pleasure to work with. He went above and beyond to help with my situation and made it an easy process for me and my brother. Will certainly be back to this location because of his great attitude and expertise. Thanks!

I found a 2020 Toyota Tacoma on Hyundai of Asheville’s website, inquired about it, had a salesman reach out to my cellphone and discussed what I was looking for and the price range I was looking for, the sales rep called and texted me everyday for a week to make sure I was still coming to test drive the truck. Drove over 3 hours to Asheville to test drive the Tacoma, got there and was welcomed with open arms, talked logistics, went over CarFax, service records, inspected the truck and took it for a test drive. I’m not a mechanic ... Read More

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DealerRater - Jun 29, 2026

I found a 2020 Toyota Tacoma on Hyundai of Asheville’s website, inquired about it, had a salesman reach out to my cellphone and discussed what I was looking for and the price range I was looking for, the sales rep called and texted me everyday for a week to make sure I was still coming to test drive the truck. Drove over 3 hours to Asheville to test drive the Tacoma, got there and was welcomed with open arms, talked logistics, went over CarFax, service records, inspected the truck and took it for a test drive. I’m not a mechanic and thought it ran fine. Once we got back to the dealership, started discussing money. I had a large down payment so I would keep my monthly payments low. The salesman brings in the financial manager, he was a hard sell on purchasing a warranty. With all the paperwork showing everything was up to date with servicing, no accidents, CarFax clean, I declined and they gave me a 30 day/1000 mile warranty. I put down close to $25,000 down and financed the rest. I left Asheville and headed home, 9 days later the truck hit 1000 miles and the check engine light came on, I took it to a Toyota dealership to have it checked, found out that the truck’s computer data had been deleted and the diagnosis report showed major engine damage, it had excessive ticking in the engine, cylinder 1 was damaged, crank case breather was damaged, exhaust valves seats and valve guides defective, needed passenger side cylinder head replaced and all passenger side exhaust valves replaced. It had air fuel ratio imbalance with 80% leak past the exhaust valves out of the crankcase breather. In all it was going to cost $8789.93 to fix the $31,000 Toyota Tacoma in purchased in good faith from Hyundai of Asheville. I called no one would speak with me, if I got the chance to speak with someone, everyone was too busy to talk with me. I emailed the manager, the sales manager and the salesman that sold the truck, the sales rep I worked with even blocked my cell phone number, I’ve still have gotten a reply. I finally talked with the finance manager, first thing he asked me was how many miles the truck had on it now, I told him it was turned over a 1,000 miles on day 9, his reply, should have purchased the extended warranty. I told him the Toyota technician told me that the truck had all this issues prior to my purchasing it and the data log had been deleted and at the 1000 mark the engine light came on and exposed all the damage and the truck should have never been on the lot and should have never been sold. I have reached out multiple times to Hyundai of Asheville with no one taking accountability, I just want them to pay for the repairs or at least half of the repairs to make this right. I got taken advantage of by a big corporation that makes millions a year, I don’t have that kind of money for a working class man. They say with a limited warranty, I bought the vehicle “as is”, which is in violation of the Implied Warranty of Merchantability Act which states a vehicle with concealed engine damage may not meet the standard, even sold “as is”. It also falls under the Unfair and Deceptive Trade Practice that protects consumers under law if deceptive practices in the sale of goods. I actually give them 0 stars because they refuse to talk with me about making this morally right. They knew what they were selling me and they were holding their breath that the check engine light wouldn’t come on before the 1000 miles. Do not buy from Hyundai of Asheville, they knew exactly what they were doing, no morals.

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Taylor Strange great guy to deal with

My husband and I where greeted with a smile and a handshake by Matt P. He was very informed about the vehicle we where interested in. He explained all the workings of the Wi-Fi and other electronics. Thanks to all his information we left with our new VENUE! Thanks to all the staff.

After multiple transactions with this dealership, I would advise customers to consider other options. My family have leased one vehicle and purchased another from this location, and these transactions were the highlights of our experience. Overall the sales and finance functions worked as expected, if a little slow. We also had to remind sales of the publicly posted prices and incentives which were eventually honored. Now, the issues. It is almost impossible to get a non-sales related call returned. When turning in the lease the plates were not removed, nor did anyone reach out to correct it. This resulted in ... Read More

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Google - Jun 15, 2026

After multiple transactions with this dealership, I would advise customers to consider other options. My family have leased one vehicle and purchased another from this location, and these transactions were the highlights of our experience. Overall the sales and finance functions worked as expected, if a little slow. We also had to remind sales of the publicly posted prices and incentives which were eventually honored. Now, the issues. It is almost impossible to get a non-sales related call returned. When turning in the lease the plates were not removed, nor did anyone reach out to correct it. This resulted in a fine from the state and because we couldn't get ahold of anyone to help after multiple attempts, and we were forced to report the plates as lost. We were not provided with a level 2 charger for our lease but were dinged on return for not returning one. We were charged for excess wear and tear despite the fact we paid to have the full coverage. The lease return process took a 3+ hours for a 30 minute process. Consistent sales pitches after servicing for filter and tire replacements in a 2 year lease that did not need it. The car that we purchased was used and did not have a working horn, which likely made it non-street level. We were charged $500+ for the replacement horn once we noticed it did not work. They did not even provide floor mats and the tire replacement system was used and empty. Unfortunately we all have to operate in the world of the dealership model, but this location is not dedicated to their customers. They only care about you if you are actively buying a car. It doesn't matter if you are a repeat customer.

Very courteous and professional staff!

Warning.. Long review. We went in to the dealership with what was admittedly a very difficult deal. Throughly explained our situation of what we needed to do and our budget. We explained we had been to another dealer in town and after going there for two days and a total of 6 hours they were only able to get within $150 per month of our budget. Was told no problem by mangers and salespeople and assured they would not waste our time or jerk us around unlike other dealerships in this area. Was told with pride many times how transparent they were ... Read More

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Google - May 26, 2026

Warning.. Long review. We went in to the dealership with what was admittedly a very difficult deal. Throughly explained our situation of what we needed to do and our budget. We explained we had been to another dealer in town and after going there for two days and a total of 6 hours they were only able to get within $150 per month of our budget. Was told no problem by mangers and salespeople and assured they would not waste our time or jerk us around unlike other dealerships in this area. Was told with pride many times how transparent they were and did not string people along. Told them many times to both the salesmen and the managers that if we couldn’t do a deal just let us know to please not waste our time. Was shown a vehicle with a window sticker price three times higher than I thought we could afford but was told “Don’t worry. It’s a manager’s special on sale. We would be amazed at what the final price would be. “ ( we were)Almost 4 hours later and a trip to my house for an off site appraisal of one of the trade ins we were presented with an estimate with a vehicle priced higher than the original window sticker and payments four times higher than we had talk about all day and that we had been assured we could get. When we expressed our shock and disbelief in this and our displeasure in being jerked around for four hours the only responses we got were “what’s the problem and that’s the best we can do”. Guess if you have a very simple deal and don’t mind what your payments are Hyundai of Asheville might be a place to buy a car if they are the only dealer left after the apocalypse but otherwise would steer very clear of this dealership.

I was crystal clear about my payment expectations. The sales reps assured me they could meet my expectations. After 4 hours, a test drive and appraisals of my trade-ins (plural intended) the finance woman brought an offer with a payment 4 times over my expectation. My time was wasted. Cade is new to the sales team snd I'd advise him to RUN to another team, ASAP.

Exceptional service. We went yesterday to trade my Elantra for a Kona, and were met by sales consultant Michael Nunez. He was super friendly, personable, knowledgeable, and made the whole transaction easeful and pleasant. Highly recommended!

Everyone was great, the salesman Lee work with my and my budget. Management introduced himself and spoke with me and the finance department worked well within my budget

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Great experience at Hyundai of Asheville. Everything was smooth, no pressure, and the process was actually easy. Payton (sales consultant) was helpful, clear, and respectful the whole time. Loving my Elantra so far 🩶

Always a pleasure working with Hyundai service department, they go above and beyond. Deff use them all the time.

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Had my oil changed today. They were very quick in getting me in and out.Also they always wash my car. That was much appreciated! Thanks!

While I appreciate the pre-paperwork and efforts to get the legalese done quick, it was still longer than I wanted. No complaint really. The salesman took all my documentation digitally the day before, which sped the process considerable. Matt was great and efficient. Adam Nania, the salesman, was wonderful. His initial response to my questions about a Genesis G90 led me back to him and his patience throughout the process is why I bought the Sonata Limited and bought it from HoA. I have walked away from several dealerships over the past few years because of salesmen. What a pleasantly ... Read More

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Google - Apr 8, 2026

While I appreciate the pre-paperwork and efforts to get the legalese done quick, it was still longer than I wanted. No complaint really. The salesman took all my documentation digitally the day before, which sped the process considerable. Matt was great and efficient. Adam Nania, the salesman, was wonderful. His initial response to my questions about a Genesis G90 led me back to him and his patience throughout the process is why I bought the Sonata Limited and bought it from HoA. I have walked away from several dealerships over the past few years because of salesmen. What a pleasantly different experience at Hyundai of Asheville. Adam is a breath of friendliness and patience. He stayed in touch but never pushed. He gave me the time/space to make up my mind. He humored two test drives and showed me how the gizmos and tech work, even offering follow-on, post purchase tutorials. I am happy with my purchase and that comfort is largely due to Adam.

While I appreciate the pre-paperwork and efforts to get the legalese done quick, it was still longer than I wanted. Really no complaint. They let me send in documents the day before and the finance guy was pleasant and efficient. Adam Nania, the salesman, was wonderful. His initial response to my questions about a Genesis G90 led me back to him and his patience throughout the process is why I bought the Sonata Limited Hybrid and bought it from HoA. I have walked away from several dealerships over the past few years because of salesmen. Completely different experience with Adam. ... Read More

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DealerRater - Apr 8, 2026

While I appreciate the pre-paperwork and efforts to get the legalese done quick, it was still longer than I wanted. Really no complaint. They let me send in documents the day before and the finance guy was pleasant and efficient. Adam Nania, the salesman, was wonderful. His initial response to my questions about a Genesis G90 led me back to him and his patience throughout the process is why I bought the Sonata Limited Hybrid and bought it from HoA. I have walked away from several dealerships over the past few years because of salesmen. Completely different experience with Adam. Adam was breath of friendliness and patience. He stayed in touch but never pushed. He gave me the time/space to make up my mind. He humored two test drives and showed me how the gizmos and tech work, offering follow-on, post purchase tutorials. I am happy with my purchase and that comfort is largely due to Adam. I never felt pressured and always felt welcome in the showroom.

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The best service department in town

The staff treated me with respect and valued what I had to say and keep working untill they got the deal i could work with

The whole team from service to fiancé was exceptional. We took our 2024 palisade in for an oil change and bought a 2026 palisade hybrid. Mike our salesman was exceptional made us feel like friends instead of just customers.

Check out Lee at Hyundai of Asheville he’s the best

Knowledgeable, friendly and very hospitable. Also more efficient than other places we’ve purchased cars. I’d definitely go back there for another purchase.

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I bought my car from Lee Adams at Hyundai of Asheville. They have an excellent staff. I highly recommend them. I dont think you can do better.

Very quickly resolved our problem. Very nice employee that helped us. We were very pleased and thankful.

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A well-run dealership that treats customers well

Great people very friendly and professional i definitely recommend Hyundai of Asheville if your looking to purchase a vehicle great financing just great all the way Around so if your looking stop by their Asheville NC location and you wont be disappointed they get a Five Star from me great people.

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I worked with sales person, Peytan, and he was amazing, couldn’t have asked for better!

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Good service staff, VERY good with communication! Highly recommend! :)

Excellent service friendly and courteous staff.

We came in on Thursday of last week and had the opportunity to work with Mike Nunez. We were searching for the perfect SUV with a growing family and didn’t want to go towards 3rd row seating. He heard all of our wants and needs with our new car and showed us many options. We settled on the 2026 Hyundai Tucson Hybrid. He never pushed us to upgrade or get a fancier trim line. He listened to what we wanted and gave us exactly that! We were able to work out a deal with the numbers! Thank you again for ... Read More

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Google - Mar 31, 2026

We came in on Thursday of last week and had the opportunity to work with Mike Nunez. We were searching for the perfect SUV with a growing family and didn’t want to go towards 3rd row seating. He heard all of our wants and needs with our new car and showed us many options. We settled on the 2026 Hyundai Tucson Hybrid. He never pushed us to upgrade or get a fancier trim line. He listened to what we wanted and gave us exactly that! We were able to work out a deal with the numbers! Thank you again for staying late and helping us take home a car that day! Hyundai is the way to go for affordable SUVs!!

Peyton, the salesman was a pleasure to deal with, very affable, courteous and knowledgeable. He helped me immensely with the new car, hard for the age impaired to keep up with all the latest technology. He was also offered the best deal as I had shopped around. Overall a very excellent experience

In our recent car buying experience Mike Nunez stood out as the consummate professional. He knew his product well, he sought to align our needs with what Hyundai had to offer and he didn’t employ high pressure sales tactics. While we eventually went with another brand - Mike was by far the best representative we worked with.

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Great experience! Our salesman, Matt was great! Not pushy and very informed. He was great with my grandson! My grandson didn’t want to leave and he’s only 4! Didn’t purchase a vehicle yet due to the recalls and stop sales but will definitely be going back to finalize the purchase!

could not have asked for a smoother buying experience from start to finish in about 3 hours driving home in my new car

Great car shopping and buying experience! Professional, knowledgeable and personable. We test drove several cars over a couple of days, ultimately buying one without any undue sales pressure, just good people with a good product. Everyone was focused on teamwork and a good customer experience. Hyundai Asheville had good inventory on hand in the lot, whereas other dealers had only photos of what we wanted with a promise to ship it in. Brandon in Sales and Matt in Finance were exceptionally helpful. Additionally, they were kindly efficient with our time, not making us wait long times between responses like other ... Read More

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DealerRater - Mar 25, 2026

Great car shopping and buying experience! Professional, knowledgeable and personable. We test drove several cars over a couple of days, ultimately buying one without any undue sales pressure, just good people with a good product. Everyone was focused on teamwork and a good customer experience. Hyundai Asheville had good inventory on hand in the lot, whereas other dealers had only photos of what we wanted with a promise to ship it in. Brandon in Sales and Matt in Finance were exceptionally helpful. Additionally, they were kindly efficient with our time, not making us wait long times between responses like other dealers try do to establish their authority over the customer. This was greatly appreciated!

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They are always helpful, they explain to me very well what needs to be done with my car. This is about the third l purchase at that same place. Im very pleased with their services. Thank you very much.

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Great place to come if you are shopping for a vehicle and don't want to feel pressured. They are there to sell, but listen and try to find the best fit for you. Pricing is definitely fair, given the market/economy. Financing is always time consuming to dot all the i's and cross all the t's, but was easy enough overall. I will definitely consider doing business again when I have the need.

Always polite and efficient. Service center does a great job and wait time is great.

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Love this place and would tell everyone what good service you guys were to me

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I had the best experience at Hyundai Of Asheville! If you are in the market for a used or new vehicle, this should be your first stop

Do not work with the Financial department named Kyle at Hyundai of Asheville on Tunnel Road. He will try to con you to purchase the extra protection plan that you do not need on your car. He will take your down payment, count it twice in front of you, then a week later call and say you still owe him more money. Do not trust him or work with him!!

Service staff was great, every single one of them. We have a 2011 Vehicle and they were able to find the problem and fix it. Many thanks!

We have had a great experience with this dealership. We would recommend to anyone. Thanks

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I am pleased with the courtesy and professionalism of the team at Hyundai of Asheville. Check in is efficient and waiting time is minimal. I’m a loyal customer.

It takes time and effort to purchase a vehicle and Hyundai of Asheville made it seamless

Really easy check in - I went off to meet some friends for lunch and had a blast - came back 2 or 3 hours later to my car 🚙. Service person came out to check whether the service interval had been re-set and it had. All easy peasy! Thank you.

Wonderful customer service great first time buying experience very transparent deal and very smooth and easy would recommend to friends and family keep up the great work guys!!

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Easy to make an appointment, easy drop-off, comfortable waiting area, service done in a timely manner.

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The service I received was communicated clearly. Nice work! I will be back for future service.

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Staff is always helpful and kind and courteous. Makes sure your needs are met. Thanks

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Hello Everyone who is interested in buying a car, I have thought long and hard about leaving this review for Hyundai of Asheville. I am not the kind of person who wants to share their experience but decided that it is best to bring awareness to my experience. I recently went into this dealership this past week interested in purchasing a vehicle. First lets talk about my negatives. The New car sales manager named RYAN Nazionale is absolutely terrible at his job. He has zero customer services skills and zero compassion for customers. He is not interested in helping you ... Read More

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DealerRater - Mar 3, 2026

Hello Everyone who is interested in buying a car, I have thought long and hard about leaving this review for Hyundai of Asheville. I am not the kind of person who wants to share their experience but decided that it is best to bring awareness to my experience. I recently went into this dealership this past week interested in purchasing a vehicle. First lets talk about my negatives. The New car sales manager named RYAN Nazionale is absolutely terrible at his job. He has zero customer services skills and zero compassion for customers. He is not interested in helping you get a deal and building a relationship with you. He is interested in making money and that it. He will not negotiate with you and the price of the vehicle on their website and add 2000 for the additional fees but he will not negotiate with you at all. Cassie was will to hear me out and listen to me and was willing to work with me and I appreciate that. But I kid you not while negotiating with Cassie to get the best deal Ryan YELLED from his office (the center class area in the middle of the dealership) that he was not interested in negotiating with me and the price is what it is or I could leave. I would seriously encourage Bill and Tom to review their selection of Ryan as their lead sales manager. I decided after being told this to walk away from the deal. But I knew a friend of mine who would have wanted to by the car and I directed them to the dealership(out of respect for Cassie and Ben and the rest of the Hyundai of Asheville team and not Ryan) in which they purchases the vehicle the next day. My bad experience is not reflected solely on the Hyundai of Asheville as a dealership but strictly the poor choice of management choices that shouldn't reflect the views of this dealership. Hyundai of Asheville states that they are dedicated to earning your business again and again. second off DO NOT TRADE YOUR VEHICLE INTO THIS DEALERSHIP. They have no interest in trade in vehicles what so ever. I was offered 1000 dollars total for Chevy Colorado with 90000 miles on it. This is completely unacceptable and showed me that they don't care about their clients just selling their vehicles. Even after the insulting offer I still chose to continue to pursue the Vehicle. . Finally I want to talk about my positive experiences. My sales representative Ben (who 100% deserves a 5 star for his excellent sales knowledge and experience.) did a fantastic job showing me the vehicle and giving me the knowledge about it. In addition to Ben I want to give a huge shout out to I believe her name was Cassie who was the manager I was working the price of the vehicle out with. She was willing to wiggle a bit and was willing to work with me. She was very fair and I really appreciated that. Hyundai of Asheville you have earned my power of influence once but it will not happen again. If Bill or Tom would like to talk to me feel free to reach out. Talk to Ben to get my number.

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Best place to get a car. Lee was awesome and helped me tremendously thank you very much

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Prompt about ordering parts and recall to come back for install. I will use them in the future.

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Can’t say enough good about the sales person Mike Nunez. He was friendly, professional and knowledgeable. Be prepared for the financial pressure from the financial guy to buy an extended warranty, though. that got very irritating.

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zero stars. worst experience I have ever had with any sort of mechanics or car dealership/ auto shop. ignored my phone calls and refused to update me on the status of my vehicle. would recommend going anywhere but here if you want to be respected as a customer or have your car treated properly.

The staff is caring about my car, addressing each area and making suggestions on areas of concern.

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Appreciate the kindness and service received didn’t have to wait long very polite. And helpful thank you

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Great place to buy your car, horrible place to bring it when something goes wrong. I brought my car in to have the transmission replaced under warranty. They had my car from 7/26/25-8/20/25. In the 26 days they had my car, I had the worst communication from a business I've ever had to deal with which stems from poor management. I don't like writing bad about anyone, but this experience I had left me so angry that I wanted to sell my car after I got it back so I never had to come to this dealership if something ... Read More

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Google - Jan 25, 2026

Great place to buy your car, horrible place to bring it when something goes wrong. I brought my car in to have the transmission replaced under warranty. They had my car from 7/26/25-8/20/25. In the 26 days they had my car, I had the worst communication from a business I've ever had to deal with which stems from poor management. I don't like writing bad about anyone, but this experience I had left me so angry that I wanted to sell my car after I got it back so I never had to come to this dealership if something broke again. I would call every few days to get an update for no one to pick up the phone. Sometimes I would call multiple times a day at different times. I'd leave messages pretty much begging someone to call me before they closed. Of the whole period of not having my car, I got one call back to let me know what was wrong at the beginning and only two other times someone actually answered the phone. I occasionally did get texts from a gentleman there, but even sometimes those were vague. Can you imagine my anger after 3.5 weeks of bad to basically no communication that I had to go to the dealership to talk face to face with someone because no one was answering me to be told "oh, we're just waiting on this part, it should be ready on this day"? Why did it take me having to show up in person to get that information? Shame on the person who manages this area of the dealership. This should not be what people should have to brace for when handing their keys over. I don't care how I come across in this review. Not all of us have the luxury of a second car or a spouse to use to get to work.

The team at Hyundai of Asheville….from sales…to finance….to the service department…are all so professional in their job. I never dread having to bring in my truck…or my Son’s vehicle….for service….since I know….we will be treated with the upmost respect….and quickness of service. More dealerships could learn a great lesson from this staff!!

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