Customer Testimonials
Prompt and courteous service. Fred was professional and knowledgeable and advised me well on the care of my Santa Fe.
The dealership employees were very helpful and knowledgeable. They listened to my concerns and understood what I needed/wanted in my new car. They answered all my questions about the price and financing in a very clear and concise way.
I have always had decent service here. The csr buying experience was very easy too.
fabulous. dillion was phenomenal. love love love. great service. great environment. will definitely come back here for future purchases.
everyone is amazing and so helpful.definitely recommend going to hyundai of asheville for your new car needs.
Over all my experince was smooth. They actually responded to my emails where several dealerships never responded. So, they lost out on a sale.
Michael and Justin were great! I told them.what I was looking for, what I would pay and we made a deal. I appreciate these two polite young men.
The dealership is very nicely presented. Very clean and welcoming building, and a very attentive staff. Only challenge is that the new and used car inventory about overwhelms access to the shop!
I found the Service Department at the Asheville location to be courteous, knowledgable, and trustworthy. After experiencing a recurrence of an issue with my Hyundai over Christmas week, David made the time to help me figure out the issue. In two hours, the service techs properly diagnosed an issue that was previously missed by my home state dealer. David helped me document the warranty-covered repair needs and they even washed my car before my long trip home. Old school personal treatment is rare nowadays, but you can trust these folks to treat you right.
We were interested in a particular car.I had left a message on Saturday, not expecting a call back till Monday. Terri Lee called on Sunday and we set up an appointment for Monday morning. When we arrived, Terry Meadows, and introduced us to Michael Nunez, our sales person. He was very interested and accommodating. He explained all the features of the vehicle we’ve chose. Our experience was comfortable and laid-back, considering that we were there all day. Kyle, in Finance Spent time with us going over all the paperwork. It was pretty Pressure free. Would recommend the dealership ...
Excellent customer service. Adam and Tiffany were just great. Everyone there was super friendly and helpful. Overall, a great car-buying experience.
The staff was very professional and very cooperative. They answered all our questions and were able to work with us to meet my neesa
Hunter was great very knowledgeable and friendly I used to work in the industry and understand the way people are taught to speak however he did a great job at not making it seem robotic. I could feel his drive and passion for the industry. Best of luck my guy. Michael and Cassie are also always great. Service was swift and top 10 in and out and informative
Same day service which was most important to me since l need my car everyday.
The staff are very kind, courteous and helpful. They seem to truly care about their customers and the service is extremely efficient!
Service department is first rate. I haven't had two occasions to have contact with them and each time I can away very satisfied. I would recommend them for services needed for your Hyundai.
The only place that I would buy a car from I would recommend very highly
My most recent visit was very positive. I was seen in a timely manner and the David communicated well with me.
This was a great experience, fast, quality, very detailed, excellent facility, immaculate waiting room and well stocked with amenities for the customers comfort
Clean and a great staff. Hunter and Tiffany were great to work with. I will recommend this dealership to my friends.
I had a wonderful experience at this dealership. Friendly and professional associates, especially Michael. Easy, quick and efficient purchase process.
People and service was great. Parts and labor expensive. Repair was done. In timely manner
We had just moved back to Asheville and needed service on my wife’s car. The service adviser Heidi was so helpful and won me over immediately.
Service team did an excellent job. I am pleased with their performance. Give them a pay increase
Excellent buying experience. Salesman was personable and helpful in all ways. Have bought many cars in my lifetime but this experience ranks the highest.
Great! Outstanding! No fails! I am just adding words of praise I have always done!
Outstanding customer service. The facility is tidy and the staff is friendly and welcoming. I will be back.
Had a wonderful experience. Hunter showed me everything I needed to know about the car I wanted to purchase, he did a great job. I love my new Hyundai Sta Cruz.
Service department is knowledgeable and efficient. Communication is excellent. I highly recommend for both sales and service.
My whole team at the dealership was AMAZING! Thank you ALL for making me feel so special!
This is the second far I have bought fr9k this dealership. I would not have v9me for the second if the experience had not been positive.
Staff is helpful and friendly and make sure that customers are comfortable and well taken care of. Everyone seems very knowledgeable about the vehicles that they sell and service.
Outstanding service department. They are reliable and thorough. If there’s a problem with your car, they will find it, explain it, tell whether it’s urgent or can be postponed and if you choose, properly repair it. All that and a complementary car wash.
I am still content with you, guys, so I’ll be around happily for awhile.
Staff is very kind, thorough, and professional. Highly recommend if you're looking to purchase a car or if your car needs to be serviced.
Quick and excellent service. Excellent facilities for customers while waiting. I will be back again.
Great service, friendly staff, No long wait time. Great place to get your car serviced. Thank you to Hunter for All your help.
Marina Kabellar was awesome! She helped us with all the questions, details before our purchase, made the buying process easy and checked in frequently after purchase. Tiffany in finance was great too!
Service Department did a great job. My vehicle had a new motor in only a few days. The service advisors David and Heidi were very polite and professional. They communicated on a regular basis with updates. I recommend Hyundai of Asheville for all your Service (and sales) needs.
Cory and the entire service team went above and beyond to take care of us two days before the hurricane. We have been worried sick as we headed back to our home in Indiana. Is everyone okay?
I had only good services experience with this dealership for the past eight years. Bravo
Fast, friendly, and amazing!! Hyundai for life now!! My first new car and I’m still treated like royalty afterwards!! Love you guys!!!
Excellent service auto and personable Willing to listen to minor concerns and went to the extent to actually help
I had a wonderful experience in buying my new car . The salesman was fantastic and took his time with no pressure into buying
Excellent representative, Ben, excellent finance manager, no pressure at all, and very fair negotiating. Very positive experience with a no nonsense dealer.
This dealership is one of the best I've ever had the pleasure of doing business with. Finally, a family oriented dealership that truly cares about the customer
Had a great time seeing my friends there and and also praising the timely work on my car
Excellent experience as always, quick with no issues. Highly recommend, lots of snacks and beverages.
Recently scheduled a 22,000 mile service for my 2021 Kona (no mistake on the mileage; I'm retired and my annual mileage is quite low). Was able to book an appointment online for the next morning (wow). Service was completed very promptly, and the total cost was $30 less than initial estimate. Asheville Hyundai personnel have always been thoroughly professional and consistently courteous. Highest recommendation!!
Went in for oil change and also balanced my tires. Seems like every time I leave car drives a little better
They were very helpful, and patience. They got my vehicle to me in little to no time at all.
Very satisfied. Great service. Michael salesperson and Tiffany finance addressed all my concerns and went over and above to deliver my new Tucson. Thanks to Enoc as well who helped deliver my car with Michael.
Great service team! Very good at keeping cars moving with respect for customers time!! I love my Tuscon
They gave prompt answers to all questions and responded in a timely manner. They really tried to get me the best deal.
My staff was very friendly and informative. The waiting area was very clean and relaxing
I love my 2023 Santa Cruz! My car buying experience was fantastic overall. Omkar & Tiffany are valuable assets to this dealership. It was a pleasant, easy & efficient transaction. Omkar is great, with superb professionalism & a friendly, welcoming presence. He took excellent care of me from our first interactions online to the day I picked up the car. He was very prompt & detailed in answering all my questions before I came to see the car. His wealth of knowledge was reassuring & helpful. Tiffany in Finance Dept was equally wonderful. She is so efficient & detailed, making sure ...
Very professional and very knowledgeable. Everyone is helpful and work with the customer. Exceptional Service!
The dealership was willing to work with us on our trade in and had the car available that we wanted
They always do a great job, Heidi is exceptional! She always goes over & above! She stayed a few minutes late to get me checked in when I dropped off the car the other night.
They are caring about their customers! Always helpful! Understanding employees and will talk you through everything and will help you with all your needs
It was a great experience. The staff was great. I was treated with kindness. Thank You
Justin was the best! He was very accommodating when I first started looking at cars and gave me the feeling that he was there to help and answer my questions but was not "pushy" in any way. This was very helpful as I was beginning my search for a car. I found Justin to be informative, knowledgeable and professional throughout the entire car buying experience. He was helpful in all ways and great to work with.
The dealership was conveniently located, was able to show me cars and nice to work with
Very professional staff and very knowledgeable.tgey take the time to make sure the customer is well pjeased
Everyone at Hyundai of Asheville has been fantastic to work with both the sales and service teams are great.
We had a very good experience from start to finish. Very friendly, experienced and professional staff in every department we interacted with. Jacob our sales professional was extremely helpful and knowledgeable. We are now the proud owners of a 2025 palisade night edition…
They were very professional and upfront, very friendly and easy to talk to, answering any questions I had.
Fast and complete without a large price . kept me informed about costs. And I got a car wash.
I think the best dealership that Hyundai has.cassie is awesome and treats people with high respect
Had a fantastic experience with this dealer. We got lucky and had Marina guide us through the process. Super helpful and so knowledgeable about the Hyundai Santa Fe we bought. Would highly recommend.
Always the staff are so proffesional and kind.Quick services and the facilites are so clean and comfortable.
Very knowledgeable staff and very friendly Michael our salesman did a excellent job of showing and explaining all the different features on our new vehicle...will definitely consider Hyundai of Asheville in the future.
Great place to buy from no one was forceful to buy their car and the finance dept offered warranties but did not force me to take any. Salesperson show us around to oil change dept and maintenance depts. I left happy.
Professional kind attentive funny worth the 2 hour drive to buy vehicle. Customer oriented. Friendly service
The waiting room is very clean comfortable & well equipped with a variety of snack & drinks. The staff is friendly & helpful!! The service always includes a complimentary car wash. Heidi is the absolute best when it comes to friendly service that is geared to be as helpful to the customer as possible. She is amazing & even remembers my dogs name. The dealership is convenient & professional & another reason why I continue to buy Hundais
Lee was a great sales person. He was easy to talk to and very informative. Love my new car as well. 10 out of 10 recommend. If you go ask for Lee.
I purchased my 2024 Hyundai Ioniq 5 a week ago . My sales person was Justin Hollis and he was great to work with . The overall environment was comfortable and everyone extended good vibes . A week out Justen has made himself available to answer the many questions that have arisen with purchasing my first electric car. I feel I lucked out living near this dealership !
Omkar took the time to figure out what exactly i wanted, gave me options, and was very mindful of my budget. Great Service!
Longer wait than I expected, but otherwise -- professional and personable, very clean waiting area, Fred is a very good service liaison.
Had 10AM appointment. Arrived 9:50. Out at 10:20. Boom! Faster than Chick filet.
Y'all is an awesome team at Hyundai Asheville and I love each and everyone now thank you for your hard work and understanding for helping me find the car need.
We love coming here it feels like coming back to family! Everyone remembers your name!
Hyundai of Asheville service department is superlative. They greet you at the door of your car when you come in. Fred was the service team member who worked with me today and he could not have been more professional or personable. The waiting room is beautiful and comfortable. Had some minor warranty work done on my car today and the service was finished in less time than they had projected. The service team is always efficient. I love getting a freshly washed car whenever I go to the dealership. This is the second car I’ve gotten from the dealership ...
Heidi was a great help she was accurate it made me feel welcome like I was at home she did a great job thank you
Staff was very friendly and attentive. I received text message updates on what was being done to my car and when it was ready to be picked up. My car was washed...wow they even wiped off the bird poo from my window! Thank you!
Very friendly and fast service. Did everything to make it a great experience. Will be back
Friendly professional educational convenient worth the time and investment feel safe and protected great choice
Keep up with the good work. I am happy with all the work you have put into my car
Friendly staff all around, clean sitting area with water coffee and snacks, always great service very happy to bring my car there for service
I have bought a lot of cars over the years and the salesman made it a good experiance
Great service provided by Greg in the Service Department. Will be going back for more work
Professionalism and courtesy best describes the experience I had with HoA. The team took time to explain the service process and patiently answered all my questions. My car was repaired in a very short time considering the extent of the repair.
Always a professional and quick service. I trust they will recommend what needs to be done to keep my Elantra in excellent condition.
We were interested in the Tuscan Hybrid and Marina was spot on in the vehicle she picked for me. Everyone at this store was very helpful, pleasant, professional, and fun to spend time with during our visit. This was certainly the most enjoyable experience I've had when purchasing a vehicle and would recommend them to anyone in the market for something new to drive.
We just purchased a Santa Fe and would be remiss if we did not reach out and thank Marina for making our decision an easy one. We have bought a lot of cars over the years and this one was the most pleasant thanks to her courteous professionalism and understanding. She listened to our needs, did her homework and made it happen. Same comments can be shared with all the staff.
Every visit to service is met with friendliness. They are very helpful and super professional. A great service team!!