Customer Testimonials

Asheville Hyundai Dealership is by far a good and professional dealership. I will recommend my family and friends to buy from Asheville Hyundai Dealership.

Hyundai of Asheville is a great company to do business with. My Sales person was exceptional. They treated me with respect and kindness.

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This was the best car buying experience I’ve ever had. I usually avoid dealerships and use Carvana because I have had so many negative dealership experiences but the folks here were fantastic. Friendly, not pushy at all, and went above and beyond to make things convenient for me. Ezzie and Blake in particular were amazing to work with. 10/10!

5 Justin was very professional, polite & patient with me while helping me to get in the vehicle I wanted.

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Friendly and professional service department.

I always have a positive experience at Hyundai of Asheville. All the people I've encountered there are great- very customer-oriented. I am very disappointed, however, in Hyundai because when my transmission failed in my 2020 Kona at 50,000 miles, it was still under warranty (100,000 miles), but the warranty on the replacement is not for another 100,000 miles; so I feel I will have to trade my cat before I hit 100,000 miles and I was not planning on doing that. I do understand the newer Konas do not have the double clutch transmission, but I am stuck with mine.

Very inviting without the sense of feeling pressured or overwhelmed. Friendly, comfortable, clean. It honestly felt like visiting family away from home.

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Loved dealing with Hyundai of Asheville! Matt, thank you for being a great salesman!

Absolutely come to Asheville of Hyundai Weather you’re getting new cars or used cars Especially go to Mike (SalesMan) he took great care of me super friendly and open to any questions comments or concerns as well as Patient they will really go above and beyond for you to be satisfied in yorue purchase

Quick and efficient The experience was amazing. Everyone waa nice and knowledgeable. The experience was amazing. Everyone had a positive attitude and they were knowledgeable and efficient.

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Unfortunately, my experience with this dealership was extremely disappointing. The salesperson, Ben, gave me information about the features included with a Tucson Hybrid SEL Convenience that I later discovered was inaccurate. Because I was told another customer was also interested in the vehicle, I felt pressured to make a quick decision based on those assurances. The presentation of the vehicles was also disappointing. Ben showed me new cars that were visibly dirty, including drips inside the doors and marks on the light-colored interiors. When I commented that it was a turnoff to consider buying a new vehicle that already looked ... Read More

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DealerRater - Aug 19, 2026

Unfortunately, my experience with this dealership was extremely disappointing. The salesperson, Ben, gave me information about the features included with a Tucson Hybrid SEL Convenience that I later discovered was inaccurate. Because I was told another customer was also interested in the vehicle, I felt pressured to make a quick decision based on those assurances. The presentation of the vehicles was also disappointing. Ben showed me new cars that were visibly dirty, including drips inside the doors and marks on the light-colored interiors. When I commented that it was a turnoff to consider buying a new vehicle that already looked dirty, Ben told me the service employees were supposed to wear gloves but did not always do so. That did not inspire confidence in the dealership’s attention to detail. I had not picked up or taken the vehicle home, but I had already signed the purchase contract when I discovered it was missing several features I had specifically asked about. I returned to the dealership and met with Ben and a manager to discuss what had happened and review my options. During that conversation, the inconsistencies in the information I had been given became apparent. Despite the circumstances, the dealership attempted to move me into a more expensive vehicle without offering any discount or other consideration. I ultimately had the contract unwound and walked away. I’m very glad I did. I left and went directly to another dealership, and my experience with Hunter Hyundai was amazing. They treated me with respect and helped me purchase the Tucson Hybrid Limited I actually wanted at a reduced price and an excellent interest rate. The difference between the two dealerships was night and day. Based on my experience, I strongly recommend Hunter Hyundai instead.

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Helpful and cooperative. Awaiting parts They worked on the problem well and reported what was needed. Also, helpful in dealing with my daughter.

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Great Sales Team, Very nice dealership

Windshield replaced, Katelynne went the extra mile to help. No Just 5 more words, dumb bot.

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Service was done very quickly and efficiently as usual. Been using them for 3 yrs with excellent results. Prices are reasonable vs outside repair shops

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Pleasure to do business with. Ask for Matt he'll work to get you the best deal.

Great place to buy a car.

Michael Nunez was a pleasure to work with. He went above and beyond to help with my situation and made it an easy process for me and my brother. Will certainly be back to this location because of his great attitude and expertise. Thanks!

I found a 2020 Toyota Tacoma on Hyundai of Asheville’s website, inquired about it, had a salesman reach out to my cellphone and discussed what I was looking for and the price range I was looking for, the sales rep called and texted me everyday for a week to make sure I was still coming to test drive the truck. Drove over 3 hours to Asheville to test drive the Tacoma, got there and was welcomed with open arms, talked logistics, went over CarFax, service records, inspected the truck and took it for a test drive. I’m not a mechanic ... Read More

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DealerRater - Jun 29, 2026

I found a 2020 Toyota Tacoma on Hyundai of Asheville’s website, inquired about it, had a salesman reach out to my cellphone and discussed what I was looking for and the price range I was looking for, the sales rep called and texted me everyday for a week to make sure I was still coming to test drive the truck. Drove over 3 hours to Asheville to test drive the Tacoma, got there and was welcomed with open arms, talked logistics, went over CarFax, service records, inspected the truck and took it for a test drive. I’m not a mechanic and thought it ran fine. Once we got back to the dealership, started discussing money. I had a large down payment so I would keep my monthly payments low. The salesman brings in the financial manager, he was a hard sell on purchasing a warranty. With all the paperwork showing everything was up to date with servicing, no accidents, CarFax clean, I declined and they gave me a 30 day/1000 mile warranty. I put down close to $25,000 down and financed the rest. I left Asheville and headed home, 9 days later the truck hit 1000 miles and the check engine light came on, I took it to a Toyota dealership to have it checked, found out that the truck’s computer data had been deleted and the diagnosis report showed major engine damage, it had excessive ticking in the engine, cylinder 1 was damaged, crank case breather was damaged, exhaust valves seats and valve guides defective, needed passenger side cylinder head replaced and all passenger side exhaust valves replaced. It had air fuel ratio imbalance with 80% leak past the exhaust valves out of the crankcase breather. In all it was going to cost $8789.93 to fix the $31,000 Toyota Tacoma in purchased in good faith from Hyundai of Asheville. I called no one would speak with me, if I got the chance to speak with someone, everyone was too busy to talk with me. I emailed the manager, the sales manager and the salesman that sold the truck, the sales rep I worked with even blocked my cell phone number, I’ve still have gotten a reply. I finally talked with the finance manager, first thing he asked me was how many miles the truck had on it now, I told him it was turned over a 1,000 miles on day 9, his reply, should have purchased the extended warranty. I told him the Toyota technician told me that the truck had all this issues prior to my purchasing it and the data log had been deleted and at the 1000 mark the engine light came on and exposed all the damage and the truck should have never been on the lot and should have never been sold. I have reached out multiple times to Hyundai of Asheville with no one taking accountability, I just want them to pay for the repairs or at least half of the repairs to make this right. I got taken advantage of by a big corporation that makes millions a year, I don’t have that kind of money for a working class man. They say with a limited warranty, I bought the vehicle “as is”, which is in violation of the Implied Warranty of Merchantability Act which states a vehicle with concealed engine damage may not meet the standard, even sold “as is”. It also falls under the Unfair and Deceptive Trade Practice that protects consumers under law if deceptive practices in the sale of goods. I actually give them 0 stars because they refuse to talk with me about making this morally right. They knew what they were selling me and they were holding their breath that the check engine light wouldn’t come on before the 1000 miles. Do not buy from Hyundai of Asheville, they knew exactly what they were doing, no morals.

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Taylor Strange great guy to deal with

My husband and I where greeted with a smile and a handshake by Matt P. He was very informed about the vehicle we where interested in. He explained all the workings of the Wi-Fi and other electronics. Thanks to all his information we left with our new VENUE! Thanks to all the staff.

Very courteous and professional staff!

Exceptional service. We went yesterday to trade my Elantra for a Kona, and were met by sales consultant Michael Nunez. He was super friendly, personable, knowledgeable, and made the whole transaction easeful and pleasant. Highly recommended!

Everyone was great, the salesman Lee work with my and my budget. Management introduced himself and spoke with me and the finance department worked well within my budget

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Great experience at Hyundai of Asheville. Everything was smooth, no pressure, and the process was actually easy. Payton (sales consultant) was helpful, clear, and respectful the whole time. Loving my Elantra so far 🩶

Always a pleasure working with Hyundai service department, they go above and beyond. Deff use them all the time.

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Had my oil changed today. They were very quick in getting me in and out.Also they always wash my car. That was much appreciated! Thanks!

While I appreciate the pre-paperwork and efforts to get the legalese done quick, it was still longer than I wanted. No complaint really. The salesman took all my documentation digitally the day before, which sped the process considerable. Matt was great and efficient. Adam Nania, the salesman, was wonderful. His initial response to my questions about a Genesis G90 led me back to him and his patience throughout the process is why I bought the Sonata Limited and bought it from HoA. I have walked away from several dealerships over the past few years because of salesmen. What a pleasantly ... Read More

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Google - Apr 8, 2026

While I appreciate the pre-paperwork and efforts to get the legalese done quick, it was still longer than I wanted. No complaint really. The salesman took all my documentation digitally the day before, which sped the process considerable. Matt was great and efficient. Adam Nania, the salesman, was wonderful. His initial response to my questions about a Genesis G90 led me back to him and his patience throughout the process is why I bought the Sonata Limited and bought it from HoA. I have walked away from several dealerships over the past few years because of salesmen. What a pleasantly different experience at Hyundai of Asheville. Adam is a breath of friendliness and patience. He stayed in touch but never pushed. He gave me the time/space to make up my mind. He humored two test drives and showed me how the gizmos and tech work, even offering follow-on, post purchase tutorials. I am happy with my purchase and that comfort is largely due to Adam.

While I appreciate the pre-paperwork and efforts to get the legalese done quick, it was still longer than I wanted. Really no complaint. They let me send in documents the day before and the finance guy was pleasant and efficient. Adam Nania, the salesman, was wonderful. His initial response to my questions about a Genesis G90 led me back to him and his patience throughout the process is why I bought the Sonata Limited Hybrid and bought it from HoA. I have walked away from several dealerships over the past few years because of salesmen. Completely different experience with Adam. ... Read More

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DealerRater - Apr 8, 2026

While I appreciate the pre-paperwork and efforts to get the legalese done quick, it was still longer than I wanted. Really no complaint. They let me send in documents the day before and the finance guy was pleasant and efficient. Adam Nania, the salesman, was wonderful. His initial response to my questions about a Genesis G90 led me back to him and his patience throughout the process is why I bought the Sonata Limited Hybrid and bought it from HoA. I have walked away from several dealerships over the past few years because of salesmen. Completely different experience with Adam. Adam was breath of friendliness and patience. He stayed in touch but never pushed. He gave me the time/space to make up my mind. He humored two test drives and showed me how the gizmos and tech work, offering follow-on, post purchase tutorials. I am happy with my purchase and that comfort is largely due to Adam. I never felt pressured and always felt welcome in the showroom.

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The best service department in town

The staff treated me with respect and valued what I had to say and keep working untill they got the deal i could work with

The whole team from service to fiancé was exceptional. We took our 2024 palisade in for an oil change and bought a 2026 palisade hybrid. Mike our salesman was exceptional made us feel like friends instead of just customers.

Check out Lee at Hyundai of Asheville he’s the best

Knowledgeable, friendly and very hospitable. Also more efficient than other places we’ve purchased cars. I’d definitely go back there for another purchase.

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I bought my car from Lee Adams at Hyundai of Asheville. They have an excellent staff. I highly recommend them. I dont think you can do better.

Very quickly resolved our problem. Very nice employee that helped us. We were very pleased and thankful.

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A well-run dealership that treats customers well

Great people very friendly and professional i definitely recommend Hyundai of Asheville if your looking to purchase a vehicle great financing just great all the way Around so if your looking stop by their Asheville NC location and you wont be disappointed they get a Five Star from me great people.

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I worked with sales person, Peytan, and he was amazing, couldn’t have asked for better!

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Good service staff, VERY good with communication! Highly recommend! 🙂

Excellent service friendly and courteous staff.

We came in on Thursday of last week and had the opportunity to work with Mike Nunez. We were searching for the perfect SUV with a growing family and didn’t want to go towards 3rd row seating. He heard all of our wants and needs with our new car and showed us many options. We settled on the 2026 Hyundai Tucson Hybrid. He never pushed us to upgrade or get a fancier trim line. He listened to what we wanted and gave us exactly that! We were able to work out a deal with the numbers! Thank you again for ... Read More

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Google - Mar 31, 2026

We came in on Thursday of last week and had the opportunity to work with Mike Nunez. We were searching for the perfect SUV with a growing family and didn’t want to go towards 3rd row seating. He heard all of our wants and needs with our new car and showed us many options. We settled on the 2026 Hyundai Tucson Hybrid. He never pushed us to upgrade or get a fancier trim line. He listened to what we wanted and gave us exactly that! We were able to work out a deal with the numbers! Thank you again for staying late and helping us take home a car that day! Hyundai is the way to go for affordable SUVs!!

Peyton, the salesman was a pleasure to deal with, very affable, courteous and knowledgeable. He helped me immensely with the new car, hard for the age impaired to keep up with all the latest technology. He was also offered the best deal as I had shopped around. Overall a very excellent experience

In our recent car buying experience Mike Nunez stood out as the consummate professional. He knew his product well, he sought to align our needs with what Hyundai had to offer and he didn’t employ high pressure sales tactics. While we eventually went with another brand - Mike was by far the best representative we worked with.

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Great experience! Our salesman, Matt was great! Not pushy and very informed. He was great with my grandson! My grandson didn’t want to leave and he’s only 4! Didn’t purchase a vehicle yet due to the recalls and stop sales but will definitely be going back to finalize the purchase!

could not have asked for a smoother buying experience from start to finish in about 3 hours driving home in my new car

Great car shopping and buying experience! Professional, knowledgeable and personable. We test drove several cars over a couple of days, ultimately buying one without any undue sales pressure, just good people with a good product. Everyone was focused on teamwork and a good customer experience. Hyundai Asheville had good inventory on hand in the lot, whereas other dealers had only photos of what we wanted with a promise to ship it in. Brandon in Sales and Matt in Finance were exceptionally helpful. Additionally, they were kindly efficient with our time, not making us wait long times between responses like other ... Read More

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DealerRater - Mar 25, 2026

Great car shopping and buying experience! Professional, knowledgeable and personable. We test drove several cars over a couple of days, ultimately buying one without any undue sales pressure, just good people with a good product. Everyone was focused on teamwork and a good customer experience. Hyundai Asheville had good inventory on hand in the lot, whereas other dealers had only photos of what we wanted with a promise to ship it in. Brandon in Sales and Matt in Finance were exceptionally helpful. Additionally, they were kindly efficient with our time, not making us wait long times between responses like other dealers try do to establish their authority over the customer. This was greatly appreciated!

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They are always helpful, they explain to me very well what needs to be done with my car. This is about the third l purchase at that same place. Im very pleased with their services. Thank you very much.

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Great place to come if you are shopping for a vehicle and don't want to feel pressured. They are there to sell, but listen and try to find the best fit for you. Pricing is definitely fair, given the market/economy. Financing is always time consuming to dot all the i's and cross all the t's, but was easy enough overall. I will definitely consider doing business again when I have the need.

Always polite and efficient. Service center does a great job and wait time is great.

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Love this place and would tell everyone what good service you guys were to me

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I had the best experience at Hyundai Of Asheville! If you are in the market for a used or new vehicle, this should be your first stop

Service staff was great, every single one of them. We have a 2011 Vehicle and they were able to find the problem and fix it. Many thanks!

We have had a great experience with this dealership. We would recommend to anyone. Thanks

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I am pleased with the courtesy and professionalism of the team at Hyundai of Asheville. Check in is efficient and waiting time is minimal. I’m a loyal customer.

It takes time and effort to purchase a vehicle and Hyundai of Asheville made it seamless

Really easy check in - I went off to meet some friends for lunch and had a blast - came back 2 or 3 hours later to my car 🚙. Service person came out to check whether the service interval had been re-set and it had. All easy peasy! Thank you.

Excellent service!

Our Tucson was totaled by a deer strike. Fortunately Hyundai of Asheville sold us a GAP insurance policy - which will cover the $5,000 difference between what the insurance company paid on our total loss claim and the outstanding balance on our credit union loan. Even though we moved to the NC coast (5.5 hours away from AVL) we chose to buy our newer pre- owned certified Hyundai from the same dealership. The insurance company totaled our vehicle on Thursday and we had inked a new deal within 2 days and drove the replacement Tucson back to our coastal home. Lee Adams (sales) ... Read More

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Google - Mar 10, 2026

Our Tucson was totaled by a deer strike. Fortunately Hyundai of Asheville sold us a GAP insurance policy - which will cover the $5,000 difference between what the insurance company paid on our total loss claim and the outstanding balance on our credit union loan. Even though we moved to the NC coast (5.5 hours away from AVL) we chose to buy our newer pre- owned certified Hyundai from the same dealership. The insurance company totaled our vehicle on Thursday and we had inked a new deal within 2 days and drove the replacement Tucson back to our coastal home. Lee Adams (sales) and Kyle Hill (Finance Manager) were absolutely phenomenal to work with on this journey!

Sales team was great. I'm not one to usually go for white, but Lee got me into a sharp looking Tucson and I absolutely love it

My experience with Hyundai has always been excellent from the time I walked in the door to the end with the finance manager …a shout out to my Sales Representative Justin exceptional service …they are always honest an will do anything to help that they can to get you in the vehicle you want

Wonderful customer service great first time buying experience very transparent deal and very smooth and easy would recommend to friends and family keep up the great work guys!!

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Easy to make an appointment, easy drop-off, comfortable waiting area, service done in a timely manner.

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Excellent service and very professional

The service I received was communicated clearly. Nice work! I will be back for future service.

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Staff is always helpful and kind and courteous. Makes sure your needs are met. Thanks

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Hello Everyone who is interested in buying a car, I have thought long and hard about leaving this review for Hyundai of Asheville. I am not the kind of person who wants to share their experience but decided that it is best to bring awareness to my experience. I recently went into this dealership this past week interested in purchasing a vehicle. First lets talk about my negatives. The New car sales manager named RYAN Nazionale is absolutely terrible at his job. He has zero customer services skills and zero compassion for customers. He is not interested in helping you ... Read More

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DealerRater - Mar 3, 2026

Hello Everyone who is interested in buying a car, I have thought long and hard about leaving this review for Hyundai of Asheville. I am not the kind of person who wants to share their experience but decided that it is best to bring awareness to my experience. I recently went into this dealership this past week interested in purchasing a vehicle. First lets talk about my negatives. The New car sales manager named RYAN Nazionale is absolutely terrible at his job. He has zero customer services skills and zero compassion for customers. He is not interested in helping you get a deal and building a relationship with you. He is interested in making money and that it. He will not negotiate with you and the price of the vehicle on their website and add 2000 for the additional fees but he will not negotiate with you at all. Cassie was will to hear me out and listen to me and was willing to work with me and I appreciate that. But I kid you not while negotiating with Cassie to get the best deal Ryan YELLED from his office (the center class area in the middle of the dealership) that he was not interested in negotiating with me and the price is what it is or I could leave. I would seriously encourage Bill and Tom to review their selection of Ryan as their lead sales manager. I decided after being told this to walk away from the deal. But I knew a friend of mine who would have wanted to by the car and I directed them to the dealership(out of respect for Cassie and Ben and the rest of the Hyundai of Asheville team and not Ryan) in which they purchases the vehicle the next day. My bad experience is not reflected solely on the Hyundai of Asheville as a dealership but strictly the poor choice of management choices that shouldn't reflect the views of this dealership. Hyundai of Asheville states that they are dedicated to earning your business again and again. second off DO NOT TRADE YOUR VEHICLE INTO THIS DEALERSHIP. They have no interest in trade in vehicles what so ever. I was offered 1000 dollars total for Chevy Colorado with 90000 miles on it. This is completely unacceptable and showed me that they don't care about their clients just selling their vehicles. Even after the insulting offer I still chose to continue to pursue the Vehicle. . Finally I want to talk about my positive experiences. My sales representative Ben (who 100% deserves a 5 star for his excellent sales knowledge and experience.) did a fantastic job showing me the vehicle and giving me the knowledge about it. In addition to Ben I want to give a huge shout out to I believe her name was Cassie who was the manager I was working the price of the vehicle out with. She was willing to wiggle a bit and was willing to work with me. She was very fair and I really appreciated that. Hyundai of Asheville you have earned my power of influence once but it will not happen again. If Bill or Tom would like to talk to me feel free to reach out. Talk to Ben to get my number.

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This dealership treats the car owner with care

Best place to get a car. Lee was awesome and helped me tremendously thank you very much

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Prompt about ordering parts and recall to come back for install. I will use them in the future.

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We really like our new Tucson hybrid. And we appreciate our sales representative Adam for his care for us and our needs. We also thank Kyle for his assistance regarding financing our car. We would go back to them come the time we are in the market for a new car. Thanks guys.

Just bought a new Santa Fe. Michale was great very knowledgeable and friendly!

I have always had very prompt and helpful service at Hyundai of Asheville.

Excellent service!

Lee was great.

Adam was absolutely GREAT! Was honest, knowledgeable and got us out quickly, which was very important to me. He went over and above in helping us and teaching us about our new car. Would highly recommend him. Kyle was also great, explained things easily and again got us through the paperwork quickly.

Hyundai of Asheville has earned every bit of a five-star review. On every visit including my last visit after a huge snow storm, they have taken exceptional care of my vehicle, ensuring that all necessary services are completed thoroughly and correctly. What stands out most is their professionalism and integrity. Their team is consistently cheerful, welcoming, and respectful. I trust Hyundai of Asheville with my vehicle and appreciate the consistency, honesty, and attention to detail they bring to their work. I highly recommend them to anyone looking for reliable, trustworthy auto service.

Great service and knowledgeable. Fair pricing. Was able to get in same day for service.

Quick and fast service

Great service experience!

David was super conscientious in a very prolonged and difficult process to get my car repaired. He kept me informed of the issues and always responded promptly if I texted him. A great employee.

Had a check engine light on and a specific turbo engine issue with my vehicle that only the dealership was able to fully diagnose. That in itself was frustrating since I brought it to another mechanic in the first place. I’ve always been reluctant to bring my cars to the dealership for repairs or maintenance. Hyundai of Asheville did address the initial concern while also finding a host of other necessary components that needed replacing or maintenance. I was very surprised by their quotes for each item as they were very reasonable. Some fixes were even better priced than ... Read More

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Google - Feb 20, 2026

Had a check engine light on and a specific turbo engine issue with my vehicle that only the dealership was able to fully diagnose. That in itself was frustrating since I brought it to another mechanic in the first place. I’ve always been reluctant to bring my cars to the dealership for repairs or maintenance. Hyundai of Asheville did address the initial concern while also finding a host of other necessary components that needed replacing or maintenance. I was very surprised by their quotes for each item as they were very reasonable. Some fixes were even better priced than what I had been quoted at other shops around town. They also addressed a transmission fluid error from another mechanic in the past. Maybe it’s just the specific nature of my turbo charger Kona engine that is more complicated than other Hyundai models but I will definitely be entrusting my car with the dealership in the future.

Love my hyundai. Great service