Customer Testimonials

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DealerRater Feb 21, 2024

Very nice and very quick with the service provided. Would definitely go back again, A+

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DealerRater Feb 21, 2024

Quick service. They took care of everything and communicated with me through the whole process

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DealerRater Feb 20, 2024

Friendly staff and the facility was very neat and clean. I would definitely recommend Hayndia of Ashville. My experience was the best.

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DealerRater Feb 18, 2024

They always get me in quickly for my oil change and it’s always been a great experience.

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DealerRater Feb 15, 2024

Fantastic Place to Purchase a Hyundai Great people in sales, service, finance. Ask for Manny he's top of the line.

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DealerRater Feb 15, 2024

Exceptional service. Able to bring in car within 1 day after I called describing problem. Service mgr and technicians quickly diagnosed issue, Part ordered and car repaired in a few days. Another dealership had given me the run around and told me I would have to leave my car with them for 2-5+ days to just “diagnose” the problem. Needless to say, I will now take my car to Asheville Hyndai for all my service needs.

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DealerRater Feb 13, 2024

I had a very good experience having my 2012 Hyundai Santa Fe 110,000 mile maintenance work done. Heidi Tucker assisted me to determine what work needed to be done. The work was performed, I received a 15% discount due to a special offer that I received via email and I appreciate the shuttle coming out to pick me up when my vehicle was finished. I also appreciated that my vehicle had been inspected, and was given a complementary car wash and cleaning. Thank you! Time will tell if the mechanics did a good job. I plan to have future maintenance down at Hundai ...

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DealerRater Feb 12, 2024

Every single person I interacted with, from Felicia at the start, to Fred at the end, was absolutely amazing. Not having a car for two weeks was so stressful and I was able to tow my car over to Hyundai of Asheville and be taken care of within 2 days. It was unreal how fast they got me back in my car. I also had a lot of questions and the team was so patient and didn’t mind walking me through all the details and their recommended next steps. I could not be more grateful for their support and excellent ...

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DealerRater Feb 9, 2024

I love this dealership. I bring all my cars here. Very professional. My car was in and out in a jiffy. Fred is a wonderful service advisor.

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DealerRater Feb 7, 2024

We went in looking for a comfortable and safe SUV to lease. Lee got us to buy and gave us a comfortable payment and treated us so well! We loved our experience!

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DealerRater Feb 7, 2024

Service was very efficient, quick, and the staff was very helpful & friendly. The remodel was really welcoming.

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DealerRater Feb 4, 2024

Excellent, professional and courteous sales staff… especially Manny. Hyundai continues to manufacture reliable automobiles at a reasonable price with the best warranty across the board. Last three vehicles I purchased were Hyundai’s. Superb!

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DealerRater Feb 4, 2024

Manny was absolutely fabulous to work with. I had checked at other dealerships and no one came close to the customer service I received from him as well as this dealership. 100% impressed!

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DealerRater Feb 1, 2024

Service department is always willing to help, even with no appointment, and the sales floor team are supportive and very attentive.

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DealerRater Feb 1, 2024

Excellent customer service! Kept me updated on work being done, recommendations were appreciated… car runs great at 160,000 + miles 😁

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DealerRater Feb 1, 2024

It is an amazing dealership. The people are friendly and knowledgeable. I especially love Manny Hollifield. He helped me buy my first Hyundai and now my Kia Telluride

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DealerRater Jan 30, 2024

Sales people were nice folks to work with and the finance department was very knowledgeable and easy to do business with.

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DealerRater Jan 30, 2024

Quick turn around, made a deal and was in and out heading home with our vehicle

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DealerRater Jan 28, 2024

Staff very courteous. Salesman Justin Collis was very helpful very patient and very courteous. He made us feel relaxed and comfortable and not like we were someone who couldn't afford to look. Overall great experience.

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DealerRater Jan 28, 2024

Very easy process. Jacob helped meet our goals and expectations and the financial team were very patient and wonderful.

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DealerRater Jan 26, 2024

Friendly and efficient. Kept me abreast of the entire process of my scheduled maintenance Thanks fir your work

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DealerRater Jan 26, 2024

They are very friendly and conscientious,, making sure I’m comfortable while waiting and that my needs are being met.

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DealerRater Jan 26, 2024

Customer service representatives at this dealership are very helpful,friendly,and knowledgeable about their business and how to take care of customers

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DealerRater Jan 26, 2024

I got to the Hyundai of Asheville dealership and I was met by Felicia, who confirmed all my needs for my service appointment. They started working on my vehicle and was finished very quickly. All my questions were answered and the experience was excellent, as usual.

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DealerRater Jan 25, 2024

Extremely knowledgeable sales staff. The dealership made my buying experience pleasurable. They made me a very fair deal. Thank You

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DealerRater Jan 24, 2024

It’s a good clean dealership. The workers are all friendly and very efficient.it had been raining so I was afraid they wouldn’t wash it this time but it had some road salt on it that I sure was hoping to get washed off. Nothing to worry about when I got it back it had been cleaned inside and out. Very pleased!

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DealerRater Jan 23, 2024

I've never had a more faster service with car buying, and great customer service.

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DealerRater Jan 20, 2024

Not pushy sales people. Fun! Personalized experience to make sure you get what you want.

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DealerRater Jan 17, 2024

The sales and finance departments made this purchase a very pleasant one. Five stars all across the board

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DealerRater Jan 17, 2024

Great customer service from start to finish. The wait is not too long. The staff is very friendly. I couldn’t have asked for better service. They kept me informed of my vehicle service progress through text messages while I waited. I would definitely recommend this dealership!

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DealerRater Jan 12, 2024

The best dealer I’ve ever worked with. Tom Hill, Billy, Will, Heidi and Felicia in service. Personable. Professional. My preferred place to buy a car.

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DealerRater Jan 12, 2024

Great experience! Would definitely recommend them to friends and family. Kyle and Cassie are the best!

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DealerRater Jan 11, 2024

Kyle and Cassie were both amazing. They made the car buying process easy and I would definitely recommend them.

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DealerRater Jan 11, 2024

The staff was great specially Manny. The finance process was very detailed but was explained very well.

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DealerRater Jan 9, 2024

Everyone that I encountered from Asheville Hyundai with my new vehicle purchase was fantastic. They all were professional. Knowledge, and a pleasure to do business with. I would recommend them to everyone looking for a vehicle purchase. Thank you. Richard Cawthorn.

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DealerRater Jan 7, 2024

Amazing experience! Jacob was amazing! Highly recommend. Looking forward to new adventures in my new vehicle

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DealerRater Jan 5, 2024

Thank you for giving us such a great experience in purchasing our new Sante Fe. We love it and are looking forward to our first road trip!!

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DealerRater Jan 5, 2024

The team was highly professional with positive energy; provided great information and offered many options on how to approach the maintenance of our vehicle.

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DealerRater Jan 3, 2024

Finally got the car in with the check engine light on. Glad to get a new EWP!

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DealerRater Jan 3, 2024

Service was respectful, fast, and good. The updated waiting area was comfortable and snacks were appreciated!

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DealerRater Jan 3, 2024

Asheville Hyundai is a great dealership. Everyone is super knowledgeable and reliable. The staff is respectful and the hospitality is excellent.

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DealerRater Jan 1, 2024

The transaction is fast and they are easy to talk to. The staff are helpful as well.

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DealerRater Dec 30, 2023

Mike Nunez was great and helped us a lot ! Tiffany was also helpful and Eli is great in finance

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DealerRater Dec 29, 2023

I have bought 3 different cars from this dealer, service has always been good. Would recommend service department.

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DealerRater Dec 28, 2023

Honest, accountable, & great service. Wonderful people to work with. Never had a misunderstanding where we couldn’t work something out. Very helpful.

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DealerRater Dec 21, 2023

Beautiful showroom. Great inventory. Best of all a very no pressure, extremely knowledgeable salesperson Jason! If you’re going to buy an EV talk to Jason. He is a walking encyclopedia. Cassie in finance is wonderful too. Very organized and methodical and explains everything until all your questions are answered. Highly recommend Hyundai of Asheville!!

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DealerRater Dec 21, 2023

I have a Kia, and the local dealer has a phone tree system. I called them for an appointment, but I could never get through to a human who could help me. I called Hyundai of Asheville, and a human answered the phone and transferred me to the Service Department. I was able to get an appointment. I dropped my car by at the appropriate time, and when I returned it was ready having all the work preformed.

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DealerRater Dec 21, 2023

I have always had excellent service from the time I bought my Tuscon through my current service.

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DealerRater Dec 20, 2023

Very good experience, appreciated staff, upgrade to facility, treatment and professionalism. Helped to strengthen an already stable relationship.

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DealerRater Dec 19, 2023

Fred was as professional as a representative of a business should be. Knowledgable, commutative and caring are some of his excellent traits.My needs were of his uttermost concern .

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DealerRater Dec 18, 2023

We are very satisfied with the 2023 Santa Fe we recently purchased. Kyle provided us with the information to make a knowledgeable decision on our new vehicle. Kyle and the Hyundai of Asheville team made this a very smooth experience.

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DealerRater Dec 17, 2023

Jason was great. He was patient and laid out all options for me. He was friendly and professional.

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DealerRater Dec 16, 2023

They were great...worked the deal! Thank you! Kyle, Cassie & Tiffany! So excited to drive my new Sante Fe!

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DealerRater Dec 16, 2023

Very professional and very well handled very nice staffing and a very nice selection thank you

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DealerRater Dec 15, 2023

The car was looked at and returned to me not finding anything wrong. The “check engine light” had disappeared.

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DealerRater Dec 14, 2023

Easy to schedule appointment and easy to check in and out. Heidi was very helpful.

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DealerRater Dec 13, 2023

Great service with very fast efficient and knowledgeable mechanics. I have brought my car for service since 2017 and have not had any issues with the service provided

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DealerRater Dec 13, 2023

Friendly staff, did not feel like I was pressured into purchase and process was quick and easy.

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DealerRater Dec 13, 2023

The sales associate was very patient with us as we explored the different models to determine the best fit. I believe he was honest and forthright. I would not hesitate requesting him if I were to purchase another Hyundai in the future. Everyone we met seemed genuinely interested in assuring that our interests were met.

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DealerRater Dec 12, 2023

there straight forward with out any surprises , the staff is very well trained , and experanced .

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DealerRater Dec 11, 2023

A good selection of automobiles. Courteous and knowledgeable, service, and sales. It is a well run dealership.

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DealerRater Dec 10, 2023

The service department is what keeps me coming back to the dealership. They are friendly, prompt, provide full explanations, and very knowledgeable.

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DealerRater Dec 6, 2023

Many years a Honda owner….wanted to consider a hybrid Hyundai and they had us at hello. Showroom is spacious and beautifully organized. Tiffany, the floor manager was warm and friendly, as was every person we met. Our sales consultant, Jesse, was knowledgeable about the car, informative without pressure and was an advocate during the negotiations. Hands down, the best we’ve ever worked with. Cassie, the finance manager, is a marvel! Efficient, funny and smart…she made the transaction so easy and understandable. We feel like we’re in good hands going forward… Last, but not least, the Tucson ...

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DealerRater Dec 6, 2023

Always Great customer service! Very nice and courteous staff. I also like the carwash and vacuum!

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DealerRater Dec 5, 2023

Kyle was great, answered all our questions.Very helpful before and after the sale.woudl definitely recommend.

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DealerRater Dec 4, 2023

Service at Asheville Hyundai for my ioniq5 is friendly and efficient on my visits. I would recommend.

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DealerRater Dec 2, 2023

Hyundai Of Asheville was great! Billy worked hard to get me the deal i was looking for. Im looking forward to doing more business with Hyundai Of Asheville!

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DealerRater Dec 2, 2023

Great dealership overall. They stayed professional throughout my experience with them and ensured I was given a transparent experience by explaining how things work clearly.

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DealerRater Dec 1, 2023

Justin was friendly and pleasure to work with. I would definitely recommend him to anyone..

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DealerRater Dec 1, 2023

Will always go to Hyundai of Asheville great service always love what I drive of lot

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DealerRater Dec 1, 2023

Super customer service! Great to work with. Friendly, knowledgeable and very helpful. Fast, fun and easy experience. Highly recommend. Much appreciation for making my car buying experience so wonderful!

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DealerRater Dec 1, 2023

Clean Very efficient and accommodating staff, fast service and lounge facilities are good for waiting

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DealerRater Nov 30, 2023

Very clean and the employees are friendly, helpful , and do a nice job. Thank you!

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DealerRater Nov 30, 2023

Lee and Elijah were extremely helpful in all aspects of my visit. All my questions were answered during our time and everything was clear from the beginning. I appreciated them giving me their undivided attention.

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DealerRater Nov 30, 2023

Excellent service - really helpful and friendly. I also feel that my car is in great hands with people that really know how to care for it and make it last.

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DealerRater Nov 30, 2023

Fast and thorough. I had my first service appointment for a small issue based on a manufacturing over site. They found time in their schedule and I was in and out in 20 minutes ( other dealers might have taken hours or days to get me in ). Friendly staff, they seem focused on customer satisfaction.

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DealerRater Nov 30, 2023

These guys are great. The staff is very friendly and their service is fast and reliable.

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DealerRater Nov 29, 2023

The salesman was very nice and informative + knowledgeable. Very helpful I will try to make them my go to dealer.

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DealerRater Nov 26, 2023

I can always depend on good service at Hyundai of Asheville. One of the service representative there named Heidi, is outstanding!! She always recognizes me by name and takes her time to explain what service they are going to do on my car. She gives me all the detailed information I need. HEIDI should be recognized by the Hyundai of Asheville management. She is an example of a great employee, and is the best employee I’ve met there. PLEASE ACKNOWLEDGE HER!! Thank you, Terri Shipley

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DealerRater Nov 26, 2023

I visited the dealership several times, and finally found a car to trade my Kia in for a Hyundai. I know they are sister companies, but I just like Hyundai's better, I just feel better driving a Hyundai. Kyle was very patient with me as I looked the car he picked out for me to test drive. The sale when through smoothly, and I drove off the lot with a nice car.

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DealerRater Nov 25, 2023

Everyone was wonderful to work with when I bought my new Santa Fe today. Love it!

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DealerRater Nov 25, 2023

Lee was an amazing salesman. Very helpful, knowledgeable and polite. He went above and beyond on this sale.

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DealerRater Nov 24, 2023

Great people and quick service. Plus the waiting room is ideal. Thanks for the quality visit!

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DealerRater Nov 24, 2023

Service personnel are always attentive, personable and efficient. The sales professionals are equally as kind and helpful! I have been impressed by all across the Hyundai of Asheville team. Anthony Layman

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DealerRater Nov 23, 2023

Good people to deal with! Trying to spread the word if anybody is looking to trade - I will refer!

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DealerRater Nov 17, 2023

Hyundai of Asheville was able to get our oil change, inspection, and car wash done and done well in only an hour and twenty minutes. We were very impressed!

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DealerRater Nov 17, 2023

We took our new Hyundai Tucson to have its first oil change and service. The entire team was professional and courteous. Allison told us that the service would take about an hour and she was correct. We had purchased our car at a nearby dealer and had a less than desirable experience with their service department. We are extremely pleased with Hyundai of Asheville!!

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DealerRater Nov 16, 2023

Have leased and serviced multiple vehicles at Hyundai of Asheville. Always dealt with service and warranty issues fairly.

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DealerRater Nov 15, 2023

I just moved into the area. Needed an assessment of my brakes. They did not suggest more than I needed. I call that integrity and honesty. They now have my trust

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DealerRater Nov 14, 2023

Very easy to deal with. Super friendly and helpful and gave us a good trade. I would definitely recommend them to everyone.

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DealerRater Nov 14, 2023

Great experience, no pressure, everyone is very professional. I would recommend this dealership to my friends

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DealerRater Nov 14, 2023

An opportunity came to my partner and I when my vehicle was in for repairs. My Elantra, purchased in 2010 while residing in FL, and has served me well throughout the years and drove over 104K miles during that timeframe. Knowing that we needed a newer car with AWD for where we live now in NC, we sat with Manny and discussed our options of trade-in vs straight purchase of a new vehicle. We decided on the 2024 Kona model, repaired my Elantra, and then was able to sell the car the following week once the repairs were completed. All of the ...

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DealerRater Nov 14, 2023

Replacement was installed. Follow up on part shipping and replacement was good. Part working fine

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DealerRater Nov 13, 2023

Buying a car with these folks is always quick and easy. Would definitely recommend them!

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DealerRater Nov 9, 2023

Knowledgeable an friendly. Good deel guys as advertised.. I will recommend you all to anyone.

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DealerRater Nov 9, 2023

They were quick and responsive. No hassle. My car was clean when picked up. Great Job!!

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DealerRater Nov 8, 2023

I felt my car was in professional hands and the service Manger Fred kept me informed throughout the process .

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DealerRater Nov 8, 2023

Wait time was very reasonable. My service representative was patient ,kind and knowledgeable. He took the time to explain various features of my car which I had questions about. I loved that I was not charged for routine maintenance.

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